Sweet Nature by Eddie offers FREE SHIPPING on any online purchase over $50 to the contiguous states. However, it doesn't apply to bulk orders, orders over 20 pounds, applicable shipping charges or sales tax.
Products generally ship via USPS Priority Mail, which may take between 2-7 business days to arrive.
1. Shipping Rates - Please note that shipping rates are subject to change at any time. And all shipping costs include handling and may be subject to state tax. For international customers, the shipping price only includes the shipping and handling of your package. Any customs fees or duties and tides due by your country have to be paid directly to the carrier of your country.
2. Order Processing and Deadline - Order processing times are counted in business days (Monday through Friday, excluding national holidays) and may take 1 to 4 business days with a maximum of 7 business days, depending on immediate item - .
3. Shipping Timeframes and Confirmation Emails - Our systems will send you an automated shipment confirmation email, with a tracking number, when we have finished processing your order and our transportation partner has picked it up for delivery,
4. Risk of Loss - All items purchased from Sweet Nature by Eddie is made pursuant to a shipment contract with our carriers. This means that the risk of loss and title for such items pass to you upon our delivery of your order to the carrier. Lost packages must be reported within 14 days from delivery date. If your order is shipped via USPS, you must contact USPS to open a case so the carrier can investigate the loss (USPS Customer Service: 1-800-275-8777). After a resolution has been reached by USPS, we can begin the lost package claim. It may take 1 to 8 business days to process the Lost Package Claims.
International customers have 14 days to report from shipping date that their tracking details have not updated. International customers must report any lost packages within 20 days from delivery date. Please note that Sam’s Beauty is not responsible for any international package that is shipped to the Shipping Companies. Customers must claim their lost package through the carrier they chose.