Item(s) must be returned in original condition and in original packaging including all original tags, any paperwork, manuals or accessories. Returned item(s) must be unopened, unused, unaltered, and undamaged.
•Returning an item for any reason, please fill out our return form. We will review it and give you an authorized return number within 1-2 business days. It may take 3 to 10 business days from the date the package is received to be inspected.
•Customers are responsible for the additional costs associated with a return.
•If returned items are not in the same condition as they were when sent, we will refuse or send the package back to you with a shipping charge.
•If the original order qualified for free shipping and promotional shipping, original shipping costs will be deducted.
•Original shipping fees will be refunded only if the item was shipped incorrectly or damaged. Otherwise, the cost of the return shipping will be deducted from your refund. We suggest shipping all returns using a traceable delivery method as we are unable to refund or replace without proof of delivery.
•Any claims for damaged, defected, wrong, or missing items must be submitted within 10 days from delivery date. It must be accompanied by a photo (firstname.lastname@example.org) displaying the evidence of the claim.
•Return Credit will be issued after the inspection of returned item(s) is completed and always be issued to the same card to which they were originally charged.